KLM Royal Dutch Airlines has retained its five-star classification based on customer evaluations gathered by the Airline Passenger Experience Association (APEX). Covering more than a million flights operated by just under 600 airlines, the APEX …

Schiphol, 12 December 2018 - KLM Royal Dutch Airlines today opened the first part of the new KLM non-Schengen Crown Lounge at Schiphol for its customers. The lounge now boasts a completely new setup and ambience. The primary point of departure here …

As of today, Boet Kreiken (58 years), has been appointed as Executive Vice President Customer Experience at KLM. He will take over the responsibilities from Ryanne van der Eijk, who has decided to pursue her career further at Dubai Airports. Boet …

Starting today, KLM Royal Dutch Airlines is starting service to Dublin, Ireland per February 2017. Today saw the first official flight. The flight received a festive welcome at Dublin Airport. And the aircraft flew Dutch and Irish colours from the …